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Frequently Asked Questions

The following are frequently asked questions and answers related to Wenchuang.

  • [Q]:How long will it take to get a reply after we send you an inquiry?

    [A]:On working days, we will reply to you within 4 hours after receiving your inquiry.

  • [Q]:Are you a direct manufacturer or a trading company?

    [A]:We are a factory with three factories (raw material production plant, PP product production plant, PET product production plant). We produce and sell our products by ourselves.

  • [Q]:What products can you provide?

    [A]:We mainly produce sushi boxes, salad bowls, food packaging containers, etc.

  • [Q]:Can you make customized products?

    [A]:Yes, we mainly make customized products. We develop and produce products based on the drawings or samples provided by customers.

  • [Q]:What is your company’s production capacity?

    [A]:We can produce 5 million sets of food packaging boxes every day.

  • [Q]: How many employees does your company have, and how many are technicians among them?

    [A]:The company currently has more than 100 employees, including 9 engineers.

  • [Q]:How does your company ensure product quality?

    [A]:When each order is produced, we have to conduct inspections and only products that pass the inspection can be produced. Secondly, during production, workers must do self-inspections and register. In addition, during the production process, we have quality management personnel to conduct random inspections occasionally.

  • [Q]:What are the payment methods?

    [A]:When quoting, we will confirm the transaction method with you, whether it is FOB, CIF, or other methods. For mass production, we usually pay 30% in advance and then pay the balance upon seeing a copy of the bill of lading. Our payment method is mostly T/T, of course.

  • [Q]:How are the goods shipped to customers?

    [A]:Usually we ship goods by sea, because we are very close to Ningbo Port and Shanghai Port, and sea export is very convenient. Of course, if the customer's goods are urgent, we can also transport them by air.

  • [Q]:Where do you mainly export your goods?

    [A]:Our products are mainly exported to Europe, the United States, South America and other countries and regions.

If you have other questions that are not indicated in the previous FAQ, please feel free to contact us.